Error when enable Portfolio for JIRA add-on

Hi,

I just got a new liscence key for extending the trial for the Portfolio for JIRA add-on and updated the key and got recognition that the key is valid with new expiration date in August. However, when I try to "Enable" the add-on it's giving me an error Failed to enable add-on Portfolio for JIRA (com.radiantminds.roadmaps-jira). 

Can you help with this?

1 answer

0 votes

Hi Emily,

I see you opened a ticket with the JIRA Support team.  Once they have a resolution for you please provide the answer here so the rest of the community can see what the solution was.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

1,182 views 10 13
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you