Error 500 in SLA in a Service Desk project

I create a project and every time a go to the SLA tab I'm getting a 500 error. I anybody will tell me to go to the logs in the logs directory there plenty of files and I don't know wich on to look for.

2 answers

0 votes
Pedro Souza Atlassian Team Jun 24, 2014

Hello Ricardo,

Take a look into your catalina.out log, it has more information about the issue.

My recomendation is to create a support ticket at, so you can attach all the logs, and we will be able to better assist you on this.


The problem is resolved, it was the time-zone incorrect setting.

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