Im using Jira Service Desk Cloud and i really need enable a generic sender for the email notifications sent to customers. Right now when an agent for example resolves or comments an issue, the customer receives an e-mail where the agent appears as the sender.
How can i change this in order to appears a Generic Sender? instead of Agent Name?
Please vote on both of the issues to add impact and add any relevant comments for our engineers such as your use case, etc so we can get more traction on this feature and have it added as soon as possible.
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs