Enable PDF/attachment preview @ customer portal Edited


I'm able to preview an attached PDF @ service desk agent view (when working on a ticket).

Following screenshot displays a ticket with a PDF attached.



When I click on it a preview pops up.



Now if I view the customer request @ customer portal, I only get the option to download the file - no preview here.


Is it possible to configure a preview for PDFs as well @ customer portal?

It works for attached images both in the portal and in the project, by the way.

Thank you in advance!



1 answer

We had the same question asked by our customers.  Can the PDF be previewed instead of automatically downloaded?

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