I'm able to preview an attached PDF @ service desk agent view (when working on a ticket).
Following screenshot displays a ticket with a PDF attached.
When I click on it a preview pops up.
Now if I view the customer request @ customer portal, I only get the option to download the file - no preview here.
Is it possible to configure a preview for PDFs as well @ customer portal?
It works for attached images both in the portal and in the project, by the way.
Thank you in advance!
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG