I'm able to preview an attached PDF @ service desk agent view (when working on a ticket).
Following screenshot displays a ticket with a PDF attached.
When I click on it a preview pops up.
Now if I view the customer request @ customer portal, I only get the option to download the file - no preview here.
Is it possible to configure a preview for PDFs as well @ customer portal?
It works for attached images both in the portal and in the project, by the way.
Thank you in advance!
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