I need to disable/enable or hide/show some of the fields on the form instantaneously when some other fields on customer portal form filled with some specific values. Does anyone have any idea in this regard?
Thanks in advance.
in plugin Service Pack for JIRA Service Desk there is option dynamic forms. It can show/hide fields depending on value selected in select custom field. Is it what you are looking for? In tjis plugin there are also much more features that can make your service desk much user-friendly.
Here you can find documentation.
I hope i've hepled you.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events