I need to disable/enable or hide/show some of the fields on the form instantaneously when some other fields on customer portal form filled with some specific values. Does anyone have any idea in this regard?
Thanks in advance.
in plugin Service Pack for JIRA Service Desk there is option dynamic forms. It can show/hide fields depending on value selected in select custom field. Is it what you are looking for? In tjis plugin there are also much more features that can make your service desk much user-friendly.
Here you can find documentation.
I hope i've hepled you.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs