Email bounce for cloud email address

When emailing the cloud email address I am receiving a bounce 

This message could not be delivered.

I am using a test email address that has an account registered in JIRA SD against an organisation. I have selected service desk does not allow public signup option. 

I have used the cloud email address against a request type but to no avail.

Am I missing something obvious?

1 answer

0 vote

Hi Michael,

I would like to check with you, if you are still facing this issue.

And in case not, how you could manage to fix it.

Could you please let us know?

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