When emailing the cloud email address I am receiving a bounce
This message could not be delivered.
I am using a test email address that has an account registered in JIRA SD against an organisation. I have selected service desk does not allow public signup option.
I have used the cloud email address against a request type but to no avail.
Am I missing something obvious?
We have the same issue. You might check https://yoursite.atlassian.net/secure/admin/IncomingMailServers.jspa. For one of our sites, the Default Cloud Mail Server is missing (on another instance we have it is present).
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