Email bounce for cloud email address

When emailing the cloud email address I am receiving a bounce 

This message could not be delivered.

I am using a test email address that has an account registered in JIRA SD against an organisation. I have selected service desk does not allow public signup option. 

I have used the cloud email address against a request type but to no avail.

Am I missing something obvious?

2 answers

This widget could not be displayed.

Hi Michael,

I would like to check with you, if you are still facing this issue.

And in case not, how you could manage to fix it.

Could you please let us know?

This widget could not be displayed.

I have the same issue, please contact me!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

11,180 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you