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Email Requests in Service Desk not working

Adrian Turri
Adrian Turri January 4, 2018

no errors... nothing... says all is well?

 

what will prevent issues being pulled from the email to be created?

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Alexey Matveev
Alexey Matveev
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January 5, 2018

Hello,

Try to enable incoming mail logging and have a look at the log file. You will have more information on what does not work.

You can find more information here

https://confluence.atlassian.com/jirakb/diagnosing-mail-and-mail-handlers-issues-229180314.html

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