Is there a way to get email notifications sent to certain users but only for a particular project? For instance, I only want my Service Desk users to get notified by email for issues that are created in the Service Desk project, not any other projects
In service desk there are two types of notifications: for customers and agents. You define customers per project that is why only defined for the project customers will receive notifications. For agents you define notification schemes. In the notification scheme you define which users will receive notification on a per project basis. Actually you always define notifications per project.
You can read more about notifications here:
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. Curious about the latest updates in the Jira Service Desk Server...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs