Hi, we're planning on using Jira Service Desk.
Right now we have set up a queue for emergency questions for our customers, we want this to trigger an e-mail or something else so a member of our team knows to respond to this.
Is there a way to implement this in Jira Service Desk?
I've looked at the support pages already, but couldn't find anything to help me figure this out.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
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