Duplicating or changing Service Desk Customer Portal template

Is it possible to duplicate a Service Desk customer portal?

I have a number of clients I'm setting up Service Desk for and have a customer portal set up for a test client at present. However setting this up by hand is time consuming therefore it'd be great to be able to reduce the duplication of this work....

2 answers

We are also interested in more info about this issue!

Hi there,


Unfortunately it is not possible to duplicate the Service Desk although there is a improvement request for it.
Please check it here. Would be helpful if you vote for it and set yourself as a watcher to keep tracking it.



Henrique Freitas

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

685 views 4 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot