We are switching over to a new domain. Our email is hosted by Google. We have single sign on through google single sign-on. When we switch over to the new domain on google side, single sign on breaks on Jira. Users must go through "Forgot password" process to create a new account and login with Jira account moving on.
Is it possible to remain connected with single sign on and change google managed domain on global level?
You can submit a request at support.atlassian.com
and reference this link:
In a nutshell, you do steps 1 and 3 and we'll address step 2.
Thanks for the reply. I found the arcule exactly a minute before you emailed me. When i want to submit a request for step two i can't find OnDemain Support project link.
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events