Domain change

We are switching over to a new domain. Our email is hosted by Google. We have single sign on through google single sign-on. When we switch over to the new domain on google side, single sign on breaks on Jira. Users must go through "Forgot password" process to create a new account and login with Jira account moving on.

Is it possible to remain connected with single sign on and change google managed domain on global level?

1 answer

This widget could not be displayed.
Jason Worley Atlassian Team Jan 26, 2014

You can submit a request at support.atlassian.com

and reference this link:

https://confluence.atlassian.com/display/ONDEMANDKB/How+to+Change+Google+Apps+Domain+in+Atlassian+OnDemand+Instances

In a nutshell, you do steps 1 and 3 and we'll address step 2.

Jason,

Thanks for the reply. I found the arcule exactly a minute before you emailed me. When i want to submit a request for step two i can't find OnDemain Support project link.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Monday in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

106 views 5 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you