Hi Nancy, I realize this is an old thread, but I'm replying anyway for people who find it via Google.
We have built Atlas CRM for JIRA Cloud, which allows you to manage companies and contacts inside JIRA and link them to issues. It is possible to automatically link companies and contacts based on the reporter of the issue, so you can always access the latest information about a customer in the issue.
Atlas CRM for JIRA Cloud can be found here: https://marketplace.atlassian.com/plugins/nl.avisi.jira.plugins.relations-for-jira
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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