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Does service desk lets you set an email notifier? How?

Vivek Shah2
Vivek Shah May 20, 2015

I would like to set up a group of users(internal company folks) that must be notified via email any time a service desk ticket is created by end customers.

Can some one please guide me on how to do this. Thanks !

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Arthur Gonçalves
Arthur Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2015

Hey Vivek,

Please take a look on this guide from our documentation. smile

-- Arthur Gonçalves

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Cesar Salvado
Cesar Salvado
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May 20, 2015

You can create a filter with suscription.

 

regards.

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