I would like to set up a group of users(internal company folks) that must be notified via email any time a service desk ticket is created by end customers.
Can some one please guide me on how to do this. Thanks !
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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