In the support model we have, we want to give partners access to the JIRA service desk to be able to provide 2nd and 3rd line resolver groups. However, we only want to give them permissions to see their own queues.
Is this possible to do in JIRA Service Desk?
Thanks in advance :-)
Hello Atlassian Community! I'm Tania, a Senior Product Marketing Manager for Jira Service Desk Cloud! I'm excited to announce some exciting improvements coming up for those who work with queues and...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events