We want to use JIRA SERVICE DESK module alone for our customer care team.
Should we buy licenece for JIRA SOFTWARE to enable JIRA SERVICE DESK?
Hi Vaisakh,
servicedesk is an add-on for Jira, so you need a licensed Jira Installation and then you have to buy service desk licences for your agents.
There is a FAQ here: https://confluence.atlassian.com/purchasing/new-pricing-model-for-jira-service-desk-2-0-faq-621314223.html#NewpricingmodelforJIRAServiceDesk2.0FAQ-WhatisthenewpricingmodelforJIRAServiceDesk2.0?
If you need more information, contact Atlassian people here: https://www.atlassian.com/company/contact
you're welcome
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