I have one user in my organization that wants to have access to Tempo in tickets of a Service Desk Project but I would like to avoid extra payments for this.
Is there any way he can see tempo without granting him to the "Jira Service Desk" application access?
Thanks in advance!
If you have and he still cannot see Tempo, then I'd say he won't be able to without being a JIRA Service Desk agent. Per the documentation on Service Desk permissions:
View issues, comments and attachments
Add attachments and delete their own attachments
Add internal comments to issues and delete their own comments
Watch and vote for issues
Only agents are able to edit issues, log time, etc. and the permission schemes for Service Desk projects are actually really quite strict - in my experience, it hasn't been possible to bypass any limitations imposed on the Service Desk roles using JIRA's permission schemes and the like.
I hope that helps!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs