Hello,
I'm trying to put in place a workflow for my Scrum Project in Jira.
At one point, in a transition, I need approval and I need to NOT allow the next status until the approval is confirmed by the specific person.
I checked the Add Approval checkbox and I even added the screen with the related custom field for approvers, but I still don't see any behaviour that I'm expecting:
- anyone can move the ticket to next status (Approved)
- the person is not notified.
Thanks,
MP
Software projects do not have approval behaviors as Service Desk.
What I would do if I would implement your scenario, is setting a Condition in the "Approval" transition, based in a Project Role or Group.
Then only who is in this Project Role / Group is able to transition to the Status Approved.
Thanks @Patricia Francezi ,
yes I applied a sort of workaround to achieve the same but I was looking for the cleanest solution, like service desk.
Thanks again for your answer,
MP :)
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