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Dismiss Service Desk alert on custom permission scheme

We use a custom permission scheme for our Service Desk (as described here: This means all users see this message:

Screen Shot 2015-03-30 at 12.06.58 PM.png


This would just be a minor annoyance, except that Project Admins are able to click the error and "upgrade" the permission scheme:

Screen Shot 2015-03-30 at 12.08.07 PM.png


Is there a way to hide or dismiss this message?


5 answers

+1   would really like to find a way to hide this message too .


Right now I'm instructing my users to install the Stylish extension:

The class name to hide is ".sd-alerts-container".

However, my security team doesn't like us recommending browser extensions.

Would like an option for this as well. We have an internal service desk, and and external service desk. I do not want external customers to see my internal IT Help Desk project. I removed the option for Service Desk customers to see my portal, but now I get this error everywhere I go.


I create a really basic JIRA plugin for our instance and only add a css resource to hide this message for all users.
As a plugin i can really easy update or disable the customisation.

I didn't like to put css into the announcement banner.


Hi there,

Can you elaborate a bit more on what you did here?  Perhaps a link to instructions on how to do the same?


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