Disabling or customizing Welcome e-mail for customer account - ServiceDesk/Cloud

Hello,

Cloud hosted JIRA with ServiceDesk enabled.

How do i disable welcome email to customer when the account is created? Below (Snapshot) is the settings enabled.

Or

Can i customize the welcome email when customer account is created?

 

image2015-4-1 12:22:22.png

1 answer

Hi Jijo,

This is currently not possible with JIRA Service Desk but we do have an open suggestion on our issue tracker: 

You can vote for the issue and add your own suggestions as comments.

https://jira.atlassian.com/browse/JSD-218

Thanks!

Joe

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 13, 2019 in Jira Service Desk

What's new in Jira Service Desk Server: Introducing 4.0 & more - Feb 2019

Hello Atlassian Community!  I'm Teresa, the Product Marketing Manager   for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...

373 views 1 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you