It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Disabling or customizing Welcome e-mail for customer account - ServiceDesk/Cloud

Hello,

Cloud hosted JIRA with ServiceDesk enabled.

How do i disable welcome email to customer when the account is created? Below (Snapshot) is the settings enabled.

Or

Can i customize the welcome email when customer account is created?

 

image2015-4-1 12:22:22.png

1 answer

Hi Jijo,

This is currently not possible with JIRA Service Desk but we do have an open suggestion on our issue tracker: 

You can vote for the issue and add your own suggestions as comments.

https://jira.atlassian.com/browse/JSD-218

Thanks!

Joe

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Desk

Tell us how you've implemented Change Management

Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...

336 views 0 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you