JIRA Service Desk 3.6.x introduces a change to the SLA format. The same SLA is displayed eg 1 in 6h. Does anyone know how to disable SLA rendering and display under SLA conditions in hours?
The SLA rendering improvement can be reverted by disabling a dark feature. However, since a dark feature is to allow in-development features to be rolled out to production in a low-risk fashion, please be informed that the ability to disable a dark feature might not work in any future Jira Service Desk version.
Hope it helps!
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