we currently are in the process of evaluating of switching to JSD, but we found an not so nice block in the road.
We have a quite large organisation where we have within a project several change requests. These requests might also have different workflows. Are we right to assume, that different workflows are not applicable in JSD for a change request? We really do want to stay with the concept of issue type.
Are there any best practices how to solve that problem?
My personal Best Practice, with all my customer,
It's not perfect, but it's working fine.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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