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Different Alias for customer to contact


We have 2 different sets if customers that we talk to and they know us by different names. 

Is there a way that we can set the customer up so that they can only contact us one way and that with a certain alias?

I can only create 1 portal and 1 additional email address


I hope this makes sense 




1 answer

0 votes
Jack Community Leader Aug 28, 2019

you can have different projects for each customer and setup two different emails. However, if you want two different branded portals you will need to consider an addon that will allow you to have different portals for different customers/projects. I'm in the process of assessing this as well.

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