You answered my previous questions on some of the features of JIRA Help Desk. Now, I have a detailed list of questions. IF you could answer these questions, (may be provide links/explanations where possible) I would be much obliged.
Response yes/no (provide links/explanations where possible)
Reporting and Analytics
Integration with other systems
Ease of Use
These questions should help us decide if we may purchase JIRA for our company or not.
This is the sort of detailed request that you really should be investigating for yourself. The information is publically available in Atlassian's standard documentation
Here, we are a community of end-users of Atlassian software, not a sales team, or analysts dealing with product requirement analysis. A lot of us have focussed knowledge of certain subjects and many of us simply can't answer the full swathe of questions - also, as the information is public and you have specific needs where we can't even begin to answer them, we probably don't have the ability, let alone time, to answer them all in one go. Also, many of these questions are quite simply unanswerable without context. (e.g. "Does it have dynamic updating bar" - can't tell you unless you explain where you want this bar, what you actually mean by "dynamic updating bar" and what you expect it to do)
However, having read your list, the answer is at least 90% "Yes, it does that". Of the rest, they're either unanswerable due to lack of detail or context, or the answer is "you might need a bit of coding or an addon". I can't see any flat "no you cannot do this" in the list at all.
If you really don't want to do this detailed analysis for yourself, and don't want to rely on my simple "yes" alone, I'd say you might want to spend some time with an Atlassian Expert or Partner to analyse your requirements properly.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs