Deny access to a user's home page jira and force acces to service desk page.

In my organization we need our customers to access the service desk but can't access the internal jira instance. it's possible?

2 answers

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Shihab Hamid Atlassian Team Jan 14, 2014

Hi Eric,

There is also an open feature request for what you've described. The Service Desk team is looking in to how best to implement this sort of restriction.

https://jira.atlassian.com/browse/JSD-62

I encourage you to vote on the issue and watch it for updates.

Cheers,

-Shihab

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Hi Eric,

If you are using a proxy you could see if you could simply redirect all requests for the JIRA Dashboard to the Service Desk.

I don't think it's possible in JIRA.

Best regards,

Peter

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