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Deleting defunct help desks from the help center

Will Do IT June 4, 2020

How do I go about doing this? I have two help desk projects on our help center; one is defunct and the other one is our sandbox. I don't want our users to access this so I need to delete our hide them from our help center. Can you please help?

 

1 answer

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Hernan Halabi - Elite IT Consulting Group
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June 4, 2020

Hello @Will Do IT  if you don't want to show a project in the portal go to the project settings -> customer permissions and there select the option in which only the customers added can see the project. Afterwards remove any customer from it and that should do the trick

Will Do IT June 8, 2020

Hernan,

 

That did work. Thank you so much!

Hernan Halabi - Elite IT Consulting Group
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June 8, 2020

Glad to hear that. Please don't forget to mark this as solved if it's the case

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