Deleting Issue from Backlog (MCBF-9)

I'm attempting to delete an issue from a backlog and receiving the following error. 

It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your Jira administrators.

I'm assuming this is a privileges issue?

Thanks!
Eric

 

3 answers

0 vote

What exactly are you doing when you say "delete an issue from a backlog"?

I'm right clicking > Delete from the Backlog board. 

0 vote
Jack Brickey Community Champion Nov 13, 2017

As @Nic Brough [Adaptavist] is alluding to, the devil is in the details.

  • If you truly want to delete an issue, removing if from the project never to be seen again then you need permissions to do so as you mentioned.
  • If you just don't want it on my backlog/board, they you could use something like a label "HideOnBoard" and then change the filter to exclude issues w/ that label.
  • If you want to have the ability to hide it temporarily then you could create a quick filter for the label mentioned in bullet 2.

FWIW, I'm not a big fan of deleting issues. I simply close as won't do or something.

Jack Brickey Community Champion Nov 13, 2017

In response to right-clicking comment. Yep that will delete the issue completely. That is my bullet 1. If that is your goal then you (or the admin) needs to provide you with permissions to delete issues for the project.

Delete_Issue__TEST-1_-_JIRA.png

Thanks! This is definitely a permissions issue then as I will need the ability to remove an item when appropriate. Thanks for your quick responses!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,239 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you