Deleting Issue from Backlog (MCBF-9)

I'm attempting to delete an issue from a backlog and receiving the following error. 

It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your Jira administrators.

I'm assuming this is a privileges issue?

Thanks!
Eric

 

3 answers

0 votes

What exactly are you doing when you say "delete an issue from a backlog"?

I'm right clicking > Delete from the Backlog board. 

0 votes
Jack Brickey Community Champion Nov 13, 2017

As @Nic Brough [Adaptavist] is alluding to, the devil is in the details.

  • If you truly want to delete an issue, removing if from the project never to be seen again then you need permissions to do so as you mentioned.
  • If you just don't want it on my backlog/board, they you could use something like a label "HideOnBoard" and then change the filter to exclude issues w/ that label.
  • If you want to have the ability to hide it temporarily then you could create a quick filter for the label mentioned in bullet 2.

FWIW, I'm not a big fan of deleting issues. I simply close as won't do or something.

Jack Brickey Community Champion Nov 13, 2017

In response to right-clicking comment. Yep that will delete the issue completely. That is my bullet 1. If that is your goal then you (or the admin) needs to provide you with permissions to delete issues for the project.

Delete_Issue__TEST-1_-_JIRA.png

Thanks! This is definitely a permissions issue then as I will need the ability to remove an item when appropriate. Thanks for your quick responses!

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

208 views 1 5
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you