Delete incident on Jira Service desk

ariel alonso February 27, 2018

How can i delete a incidente registered on Jira Service desk? What is the role that i need to do that?

Thanksss

2 answers

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ariel alonso February 27, 2018

Thank you Ivan.

Could you provide me details about that?  How can i set the role and finally delete the issue?

Regards

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Ivan Tovbin
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February 27, 2018

To delete issues you (or a group/project role you belong to) need to have the "Delete Issues" permission in your project's permission scheme. 

Ivan Tovbin
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February 27, 2018

@ariel alonso Please advise if you are on Server or Cloud?

ariel alonso February 27, 2018

Server

Ivan Tovbin
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February 28, 2018

Ok. To delete an issue click on "Delete" from the issue's "More" menu:

Clip2net_180301102952.png

 

If you don't have that option in the menu, then it probably means that you don't have the permission to delete issues. To check that go to Project Settings -> Permissions and look for 'Delete Issues' permission.

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