DKIM records to allow JSD to send emails Edited

Deleted after no replies

2 answers

This widget could not be displayed.

Hi Chris,

I took a look at the message you posted and I would recommend putting in a ticket with the Cloud team so they can help you on the backend.  Once you get a response from the Support team please include the resolution here so the rest of the community can benefit.

Cheers,

Branden

This widget could not be displayed.

I confess I haven’t actually tried this but https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html implies it should be possible.

Reasoning: My understanding of JIRA server is that JSD uses the same mechanism to send as JIRA itself so I would make the strong assumption that the cloud product behaves similarly.

I wasn’t aware of this either until 30 minutes ago and it has been the showstopper why we didn’t want to move from server to cloud. Perhaps time to move that project ahead.... 8)

 

HTH

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

10,154 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you