Customize welcome page of Service Desk


When my customer log in JIRA Service Desk, he is redirected on page servicedesk/customer/portals. Is it possible to modify this page add links to my website or to my confluence?

If not, is there a way to modify the redirection after the login, so my customers will be redirected on my Confluence main page after login?

Best regards.

1 answer

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Hi @Simon G.,

This is not possible at the moment. May I know why you want to redirect your customers to the Confluence main page after login?


Hi Joseph, Thanks for your response. In fact I would prefere that my user were redirected on Confluence because on Confluence, I'm free to create a page with some news, information, and a link to my service Desk portal, and also, I prefer that my users see that some documentation exist before opening a ticket. Best regards.

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