We are an IT support company, supporting many different customers and therefore, many different environments.
When you open a Service Desk project you have all the usual items on the left, queues, customers, reports etc.
I'm looking for a plugin that would enable us to add another item to this list, something like a summary screen. On this screen we'd like to detail the specific products and services we provide to this customer - so any of the engineers are able to instantly know if we provide their broadband, for example. It needs to be customisable. Does such a thing exist?
We're running Jira in a Server environment. Thanks in advance.
Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...
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