We have a client who gets a blank screen when they login as a customer. We can use the same customer login from other locations and have no issues.
This is JIRA Service Desk online. Client is using IE v10. Will test other browsers and report back.
A blank page (HTTP 400) is normally because the client is sending a header larger that the server is configured to allow.
If the header is larger than what is allowed, then the server simply cannot make sense of the data, presenting a blank page to the user.
In the case it is a HTTP 400 you will need in increase the maxHttpHeaderSize and the equivalent also in any reverse proxy in front.
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