Can you provide some information about how I can set Public mode only for Jira Service Desk, but not for all Jira. Or maybe is there some way to show for Service Desk customers only customer portal and only his issues?
thanks for link. I make changes in the permission schemes for the Service Desk project, but users still can go to the base Jira link and see all worklog for all projects. I made changes and leave only this permission for customers:
Can you advise how to put newly created user to the Service desk customer group automatically?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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