Customer uploaded an attachment (image) and they are unable to download it

I have new users in Service Desk. Those users uploaded an attachment and no users, not even the user that uploaded it can not see the attachment. All they see is a gray box...

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Asked Dec 06, 2018 in Jira Service Desk

Looking for teams who switched from email to Jira Service Desk

The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...

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