I am trying to understand why a customer can't see all their tickets in the portal. This has never worked.
The permissions are correct: Create and brows permissions.
Request Types has not been changed or deleted.
The reporter field is not hidden
Is this a bug in JSD?
We are running: Jira v7.3.6 and Service Desk v3.4.2
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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