I am trying to understand why a customer can't see all their tickets in the portal. This has never worked.
The permissions are correct: Create and brows permissions.
Request Types has not been changed or deleted.
The reporter field is not hidden
Is this a bug in JSD?
We are running: Jira v7.3.6 and Service Desk v3.4.2
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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