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Customer is able to create issue from customer portal but he is unable to view those created request

Karim Belhadj
Karim Belhadj March 25, 2019

hello team

customer can create issue from customer portal but they cant view it in my requests .

 

What's the problem ,

 

Thank you

 

Regards

 

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Alexey Matveev
Alexey Matveev
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March 25, 2019

Hello,

 Can you find this issue in your Jira? is the customer the reporter of the issue?

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Karim Belhadj
Karim Belhadj March 26, 2019

@Alexey Matveev  , yes the customer is the reporter of the issue , and the issue appear in jira .

 

Regards

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Sharda Gupta
Sharda Gupta November 27, 2019

Hi @Karim Belhadj 

Did you get any update on this issue?

Regards,

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