Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Customer is able to create issue from customer portal but he is unable to view those created request

hello team

customer can create issue from customer portal but they cant view it in my requests .

 

What's the problem ,

 

Thank you

 

Regards

 

1 answer

0 votes

Hello,

 Can you find this issue in your Jira? is the customer the reporter of the issue?

@Alexey Matveev _cPrime_  , yes the customer is the reporter of the issue , and the issue appear in jira .

 

Regards

Hi @Karim Belhadj 

Did you get any update on this issue?

Regards,

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Desk

The Complete Guide to Atlassian for ITSM

Hi Atlassian Community! This is Teresa from the Atlassian team. My colleague Paul Buffington @Buff and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to At...

2,211 views 14 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you