When visiting the Customer Permissions page under any project as a global administrator, the panel comes up blank and shows no options to be changed.
The logs seem to show no error.
I am trying to enable customer registration on the customer portal for one of my projects (TVH).
URL where this occurs for TVH project: http://DOMAIN/servicedesk/admin/TVH/request-security
Generating HAR files and analyzing web requests has steps you can follow to see if there is a problem with the page as being rendered in the browser. I find it's easiest to do this in the Chrome browser, because the native developer tools there can provide more information as well about page loading there.
I would also be interested to see if any log entries are added to the JIRA_HOME/log/atlassian-jira.log at the time this page is loaded. If there are they might be helpful, if there are not, then the HAR file should be able to tell us more about why the page might not be loading as expected.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG