Our JIRA is hooked up to Crowd. Crowd automatically on boards LDAP users into jira-users.
We now want to allow non-Crowd users to use Service Desk in the customer role.
How should directories be configured to allow sign-up in Service Desk yet not affect our existing on boarding process?
Are you using Crowd SSO in JIRA? If so, SSO will need to be disabled in order to allow non-crowd users to be able to login.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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