Our JIRA is hooked up to Crowd. Crowd automatically on boards LDAP users into jira-users.
We now want to allow non-Crowd users to use Service Desk in the customer role.
How should directories be configured to allow sign-up in Service Desk yet not affect our existing on boarding process?
Are you using Crowd SSO in JIRA? If so, SSO will need to be disabled in order to allow non-crowd users to be able to login.
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
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