Creating customer database in Service Desk

flucero I'm New Here Nov 13, 2017

Looking for way to create a customer database to include searchable customer name; but also location, level of service, price paid for Support contract, etc.

1 answer

0 vote
Alexey Matveev Community Champion Nov 13, 2017

Hello,

You could use a plugin like User Profiles for Jira

https://marketplace.atlassian.com/plugins/de.communardo.jira.plugins.userprofile/server/overview

You will be able to add your own fields to Jira users, browse them and search on them.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Mar 09, 2018 in Jira Service Desk

E.L. Fridge's take on education, Jira Service Desk, and creative Jira use cases

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...

1,184 views 2 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you