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Created issue - email notification?


We're using Jira 7.9.2.  

Is there a way to set up Jira to notify the assignee as soon as an issue is created?

1 answer

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Petter_Gonçalves Atlassian Team Friday

Hello @Phil_Nguyen

Thank you for reaching out.

Yes, you can configure a notification to be sent to the assignee when an issue is created by using the Notification scheme of the related project, as described in the documentation below:

Notification schemes

These would be the specific steps to configure the notification:

  • Choose the Jira icon (, or ) > Projects > Choose the project related to the issues you want to be notified to their assignees
  • Go to Project settings > Notifications
  • Add the Current Assignee to Issue Created notification:
    Screen Shot 2020-03-27 at 18.07.38.png

P.S: Usually, the default assignee is already configured to be notified.

Let us know if you have any questions.

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