We have our tickets come in via email, and the tickets are automatically assigned as Service Requests. We would like that when a specific customer emails us a problem, only their issue becomes a Task.
I went to the rules and for as far as identifying the customers, but cannot figure out for to change their Issue Type.
Hello Community 👋, I'm a product manager on JSD. If you're responsible for onboarding employees, I'd like to speak to you to learn about the range of tasks that are involved in setting up...
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