Is there a way we can hide the Create ServiceDesk option from JIRA users? We are trying to restrict this option to JIRA system administrators only, but it seems that anyone with administration roles to a project can choose to create a servicedesk.
Project administrators can only enable Service Desk for an existing project, not create new projects. It is currently not possible to hide this option from Project Admins though.
If you really want to hide the option away, you could probably disable the corresponding module in the plugin management, and only enable it when you actually want to create a new Service Desk.
Here are the modules that affect this that I've found so far (without trying all 167 from v1.2.7!):
For my purposes, I'll keep project-admin-routes disabled until we need to convert a project. It would be great if someone "in the know" could tell us which one to disable so that we don't all have to try all 167.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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