I currently have about 50 "customers" that I support via email on a personal project (volunteer work for church).
I'm thinking about getting JIRA Service Desk but I wanted to know if each of my "customers" has to create an account before they can submit a request. Is there an easy, automatically-create-an-account-the-first-time-a-request-is-created feature?
Each 'Customer' will need an account but there are a few easy ways to set these up:
Designer, JIRA Service Desk
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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