I'm using JIRA (v6.3.6#6336) and Service Desk 2.0.2.
I want to give to my customers access only to Customer Portal.
I've added test customer - "user". I've added "user" to Project Role:
Check Roles and Permissions:
But when I try to login by this user, I've gotten an error:
Here is "user" groups:
Where is the problem?
Have you created user via the Service Desk? Where you only add the user's email.
When created via the Service Desk they should have only access to Customer Portal and should be able to log in.
I hope it was helpful.
Jaime Kirch da Silveira.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot