I have a requirement where in I have JIRA Service Desk form which is available in Project A. and I asked to create Project B and duplicate the form which is in Project B.
Now, as a customer, I need to open the Project B and fill in the form and submit, when I do this, the information which is filled in Project B should be copied in Project A.
You can do this using a variety of plugins:
Scriptrunner is a great option, JJUPIN is another by adding some code to copy the fields ( scriptrunner uses groovy and JJUPIN uses SIL ) or just use the JMEW plugin copying the fields form field to field.
Do you need to create the issue at the project A or is already created and linked in any way?
Both the forms in Project A and Project B looks same.
I have 10 different Projects, each project has 1 form. Now I am creating a another Project and duplicate 10 forms from various projects.
When customer clicks on the new Project he should be able to see all 10 forms and choose one for his request, that request has to go to respective project and form.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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