I am installed JIRA on cloud (Ubuntu), Installation is successful but i am not able to connect from my local network(Machine) to JIRA on cloud (Ubuntu) with http://<IPAddress>:8080, but from my local network(Machine) i can connect to to cloud Ubuntu using ssh (using terra term with SSH key), for me it seems no firewall issues but something stopping to connect using http, can you please look into my issue and help me in this scenario.
Thanks & Regards,
Right, you've run into a bit of Atlassian-speak here which makes your question wrong. Atlassian has a "Cloud" service, but you can't do what you've said you have with it. Allow me to correct it a little bit (note that "server" also has a specific meaning):
I am installed JIRA on a remote Ubuntu server, Installation is successful but i am not able to connect from my local network(Machine) to my new JIRA Server installation with http://<IPAddress>:8080, but i can connect to the operating system using ssh.
This suggests that either you changed the port for Jira, but more likely, it's not running, or a firewall is blocking it.
Can you tell us:
Thanks for your reply,
I am working on project network i can't share logs here, but i can precise for you,
Browser Error> This page can't displayed - Make sure the web address http://<myip>:8080 is correct
ps -ef | grep java and ps -ef | grep JIRA >> clearly indicates the tomcat/JIRA is running
wget http:<myip>:8080 - I run wget on ubuntu its connected (due to its local connection)
telnet <myip> 8080 from my local network - not connected
ping <myip> from my local network - not connected
in atlassian logs i am not find any traces as my connection not reached till Ubuntu JIRA
Meet the new and improved IT service management template for Jira Service Desk! Here are a few of the powerful features ready and waiting for you: Better focus on ITSM - clear ticket categories...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events