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Configure screen "Sign up for an account"

Knut Vidar Olsen November 3, 2016

I would like to add a field to this screen where a customer sign up for a new account in Servicedesk. Where can I do this?

 

Cheers

KV

1 answer

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Bart Meerveld
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November 3, 2016

Have a look here: https://confluence.atlassian.com/display/SERVICEDESK/Designing+Customer+Portal

Also, to add or remove a field from customer portal, you need to go to your customer-portal related project. Then configure the "Screens" page by adding or removing the field(s) as needed.

 

Knut Vidar Olsen November 3, 2016

Hi Bart,

 

Thanks for Your response.

However; This configuration I am familiar with.

I am looking for menues for configuration of the initial screen for public (customer) sign up for an account in ServiceDesk.

I would like to add a CF (Insight field) to the existing ones (fields for registration of "Email", "Password" and "Full name").

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