Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Configure Service Desk for regular customer updates

robk June 22, 2015

I'm looking for a way to update SD tickets every 30 minutes with a current status. Is this trivially doable?

1 answer

0 votes
Juan Peraza June 23, 2015

Hmm, not sure what you're asking. By current status, do you mean one of the status in the ticket's workflow? Do you mean update every 30 minutes in some automated manner?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events