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Common Customer Portal for multiple Projects

Stanly Mathew Thomas December 5, 2019

We have multiple service desk projects each with its own agents, knowledgebase, privacy settings and configuration. But the end-user is common. So we don't want our customers to use multiple customer portals to raise requests for different projects. Is there a way we can have one common customer portal but the customer can select the project he/she wants to raise a request, follow the request-type specific to that project, show knowledgebase specific to that project.

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