We have multiple service desk projects each with its own agents, knowledgebase, privacy settings and configuration. But the end-user is common. So we don't want our customers to use multiple customer portals to raise requests for different projects. Is there a way we can have one common customer portal but the customer can select the project he/she wants to raise a request, follow the request-type specific to that project, show knowledgebase specific to that project.
Hello Insight users, As part of our (Mindville's) acquisition by Atlassian, our training team is looking to build some new Insight training materials and we want to hear from you! ...
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