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Comments sent to customers via emails

Brian Naszradi
Brian Naszradi September 11, 2019

Can you send all comments for an issue to a customer via email versus just the most recent comment?

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Jack Brickey
Jack Brickey
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September 11, 2019

Unfortunately not. I posted a similar question on this recently as I had a requirement come up for this. As a result of this limitation I could not move my CS group off of their current solution just yet. There are a number of threads on this in the Community and believe there are open request for this as well.

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